Privacy Policy

1. Introduction

MyPostUTME ("we," "us," "our," or "Company") is a Computer-Based Testing (CBT) platform designed to help Nigerian university applicants prepare for Post-UTME examinations. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our practice and exam modes.

2. Information We Collect

We collect information from you in various ways:

• Account Information: When you register, we collect your name, email address, phone number, date of birth, and other profile information.
• Academic Information: Target universities, intended study programs, and relevant educational background.
• Practice & Exam Data: Your performance in practice mode and exam mode, including time spent, answers submitted, scores, and subject-specific performance metrics.
• Learning Analytics: Your study patterns, question difficulty preferences, areas of strength and weakness, and progress tracking data.
• Device Information: Device type, operating system, IP address, browser type, and internet service provider information.
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to track your activity and enhance your experience.
• Transaction Data: Payment information and purchase history for subscription management (payment processing is handled by third-party providers).

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the CBT platform, including practice and exam mode functionality
• Process your account registration and subscription transactions
• Generate personalized performance reports and learning analytics
• Create adaptive study recommendations based on your performance
• Track your progress toward exam preparation goals
• Detect and prevent cheating or unauthorized platform access
• Send technical notices, security updates, and support messages
• Respond to inquiries and provide customer support
• Monitor and analyze platform usage trends for service improvement
• Send educational content and promotional communications (with your consent)
• Comply with legal obligations and enforce our terms of service
• Prevent fraud and protect platform security

4. Exam Mode Data and Test Integrity

During exam mode sessions, we employ enhanced security measures to ensure test integrity and prevent unauthorized access. This includes monitoring for screen recording, tab switching, and suspicious behavior patterns. Your exam responses and performance data are encrypted and stored securely on our servers. Exam data is treated with heightened confidentiality and security.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, exam data, and learning analytics against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, firewalls, secure servers, access controls, and regular security audits. However, no security system is completely impenetrable, and we cannot guarantee absolute security.

6. Third-Party Services and Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business operations, and servicing you. These may include:

• Payment processors for transaction handling
• Email service providers for communications
• Analytics providers for platform improvement
• Cloud service providers for data storage

All third parties are contractually obligated to maintain the confidentiality of your information and use it only for the purposes specified. We do not sell your personal information to third parties for marketing purposes. Your exam data is never shared with external parties without your explicit consent.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Right to access and review your personal data
• Right to correct inaccurate or incomplete information
• Right to request deletion of your account and associated data
• Right to opt-out of promotional communications
• Right to request a copy of your data in portable format
• Right to restrict certain data processing activities
• Right to lodge complaints with relevant data protection authorities

To exercise these rights, contact us at privacy@mypostutme.com. Please note that exam mode data may be retained for longer periods to prevent fraud and maintain test integrity.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and study settings
• Track your progress and performance analytics
• Prevent unauthorized access and enhance security
• Analyze platform usage and improve features
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the platform, particularly exam mode features.

9. Children's Privacy

MyPostUTME is intended for university applicants who are typically 18 years or older. We do not knowingly collect personal information from children under the age of 13. If we discover we have collected information from a child under 13, we will delete such information immediately. For users between 13-18, parental consent is required.

10. Online-Only Content Access

All examination questions, past questions, and study materials on MyPostUTME are provided for online access only through our platform. We maintain records of your access to ensure:

• Proper licensing compliance
• Prevention of unauthorized distribution
• Protection of intellectual property rights
• Enforcement of our terms of service

11. Data Retention

We retain your information for as long as your account is active and for a reasonable period thereafter. Specifically:

• Account information: Retained while your account is active
• Practice mode data: Retained for continuous tracking and analytics
• Exam mode data: Retained for extended periods to prevent fraud and maintain integrity
• Transaction records: Retained per legal and accounting requirements
• After account deletion: Some data may be retained in anonymized form for statistical purposes

You may request data deletion by contacting us, subject to legal and contractual obligations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the platform following such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: